First Time User... Where do I Start?

Modified on Tue, 23 Nov 2021 at 05:09 PM

So you have activated your account. Now what?

Here is a short video to help you to get going fast: 

You can also look for the "Tutorials" section on the SIMcontrol platform under your user icon, where you can view tutorials of the most important SIMcontrol functions.

This is the best way to get started on the SIMcontrol: 

1) Login to SIMcontrol.  

2) To Order SIMs, first upload your RICA documents under "Settings" (South Africa)

3) Make sure your account has some credit available. If not, make a payment. You can also request a pro-forma invoice for account top-up under Organisation / Proforma Invoice. (Admin Users only)

5) Go to "Rules" and set up recharge rule(s) (How to set up a Recharge rule)

6) Go to "SIMs" and start adding SIM(s). (How to add SIMs to SIMcontrol

7) If you'd like to recharge and use the SIM immediately, click on "Recharge now" and push an immediate recharge to the SIM. Else, wait for the SIM balance to be checked by the system on the next balance check run (Usage Rules) or for the next Scheduled Rule to run. This may take a few hours, depending on the balance check cycle of the specific network.  

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