Mobile Network Information: Vodacom South Africa

Modified on Tue, 06 Jun 2023 at 09:17 AM

SIMcontrol Functionality

Business Prepaid, Top-Up & Managed APN 

Automated SIM balance monitoring (3 x per day)

Live real-time balance checking

Usage based recharge rules

Scheduled recharge rules

Instant manual recharges

Location Lookup (On APN)


Network Coverage Map

Public APN Settings

APN name: internet
PDP Type: IP
Auth Type: PAP
MCC: 655
MNC: 01
Dial number: *99#

Unrestricted APN Settings (Discontinued 2020)

APN name: unrestricted

(Real IP's - not static - and no port blocking)

SIMs need to be provisioned by the network first for this APN to work.

Private APN Settings (Managed APN)

Contact us for technical documentation.

SIM Network Activation

SIMs are shipped active on the network as default. 

You can also request inactive SIMs. Vodacom SIMs can be activated by us remotely in bulk by using the ICCID. 

For manual activation, insert SIM into a phone and dial 100. 

SIM supply

Flickswitch can supply, RICA and activate Vodacom SIMs in bulk. Lead times are typically 3 - 5 business days + shipping. (For orders above 500 SIMs, contact us for lead times).

RICA Registration (KYC)

SIMs cannot be activated if RICA registration is not completed successfully.

Flickswitch can bulk register SIMs for RICA. An additional charge may be added for SIMs RICA'd and activated that have not been supplied by Flickswitch. 

Network RICA limits may be reached. We will assist you to get these lifted. (3-5 working days)

RICA Documents needed: 

- Company letterhead with physical address and VAT registration number included

- Copy of a Directors ID 

SIM Expiry (number recycling)

1. Vodacom prepaid SIM activity rules: 

  • Outgoing chargeable calls are regarded as qualifying activity
  • Active data sessions are deemed as qualifying activity
  • Outgoing chargeable SMS’s are as qualifying activity

Vodacom will delete (recycle) SIMs from the network after 100 days of no usage / qualifying activity.

Once a SIM has been deleted and the number has been recycled the SIM can no longer be used. More information here

2. Vodacom Business Flexi SIM activity rules:

  • SIMs may be recycled after 365 days of no usage

Prepaid Out-Of-Bundle data rates (OOB)

Prepaid: 49c per MB. (1c minimum billing increments billed against normal airtime)  

Out-of-Bundle Data Activation on Vodacom

If you would like SIMs to be able to bill data use against normal airtime, here is a guide on how to activate before deploying.  

Prepaid Data Bundle Expiry

As per each bundle type. View data bundle options here.

Prepaid Data Bundle Roll-over Rules

See data bundle roll-over rules here

DATA 9600 (CSD) provisioning: 

Vodacom South Africa still offers DATA 9600 (CSD) on their network. This may be relevant to older generation devices. To enable this please contact us and we will facilitate provisioning with the network. 

Data Roaming

Possible on prepaid SIMs. Activate roaming on SIMcontrol platform (SIM detail screen). 

Roaming is billed against normal airtime as per Vodacom roaming rates. More info on roaming here. 

2G/3 Spectrum Sunset
See article here

USSD short codes: 

Customer Care

Service                                                                                                                         Old Code                   New Codes

Customer Care111135
Customer Service on USSD*111#*135#

How do I view my Vodacom Balances and recharge my account?

Service                                                                                                                                  Old Code               New Codes

Prepaid recharge100136
Prepaid balance enquiry on USSD*100#*136#

How do I access my Voicemail Services?

Service                                 Old Code                                                         New Codes

Listen to voicemail121132
Leave voicemail message082 14 (last 9 digits of cell phone number)134 or 082 14 (last 9 digits of cell phone number)

Vodacom account enquiry contact number:

Service                                                                                                                   Old Code                        New Codes

Account enquiryN/A137

Customer Care / Support

Dial 135
Twitter: @Vodacom111

Terms & Conditions of service:

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