SIMcontrol Functionality
Business Prepaid, Top-Up & Managed APN
Automated SIM balance monitoring (3 x per day)
Live real-time balance checking
Usage based recharge rules
Scheduled recharge rules
Instant manual recharges
Location Lookup (On APN)
Website
Network Coverage Map
https://vccoverage.afrigis.co.za/#/
Public APN Settings
APN name: internet
Username:
Password:
PDP Type: IP
Auth Type: PAP
MCC: 655
MNC: 01
Dial number: *99#
Unrestricted APN Settings (Discontinued 2020)
APN name: unrestricted
(Real IP's - not static - and no port blocking)
SIMs need to be provisioned by the network first for this APN to work.
Private APN Settings (Managed APN)
Contact us for technical documentation.
SIM Network Activation
SIMs are shipped active on the network as default.
You can also request inactive SIMs. Vodacom SIMs can be activated by us remotely in bulk by using the ICCID.
For manual activation, insert SIM into a phone and dial 100.
SIM supply
Flickswitch can supply, RICA and activate Vodacom SIMs in bulk. Lead times are typically 3 - 5 business days + shipping. (For orders above 500 SIMs, contact us for lead times).
RICA Registration (KYC)
SIMs cannot be activated if RICA registration is not completed successfully.
Flickswitch can bulk register SIMs for RICA. An additional charge may be added for SIMs RICA'd and activated that have not been supplied by Flickswitch.
Network RICA limits may be reached. We will assist you to get these lifted. (3-5 working days)
RICA Documents needed:
- Company letterhead with physical address and VAT registration number included
- Copy of a Directors ID
SIM Expiry (number recycling)
1. Vodacom prepaid SIM activity rules:
- Outgoing chargeable calls are regarded as qualifying activity
- Active data sessions are deemed as qualifying activity
- Outgoing chargeable SMS’s are as qualifying activity
Vodacom will delete (recycle) SIMs from the network after 100 days of no usage / qualifying activity.
Once a SIM has been deleted and the number has been recycled the SIM can no longer be used. More information here.
2. Vodacom Business Flexi SIM activity rules:
- SIMs may be recycled after 365 days of no usage
Prepaid Out-Of-Bundle data rates (OOB)
Prepaid: 49c per MB. (1c minimum billing increments billed against normal airtime)
Out-of-Bundle Data Activation on Vodacom
If you would like SIMs to be able to bill data use against normal airtime, here is a guide on how to activate before deploying.
Prepaid Data Bundle Expiry
As per each bundle type. View data bundle options here.
Prepaid Data Bundle Roll-over Rules
See data bundle roll-over rules here.
DATA 9600 (CSD) provisioning:
Vodacom South Africa still offers DATA 9600 (CSD) on their network. This may be relevant to older generation devices. To enable this please contact us and we will facilitate provisioning with the network.
Data Roaming
Possible on prepaid SIMs. Activate roaming on SIMcontrol platform (SIM detail screen).
Roaming is billed against normal airtime as per Vodacom roaming rates. More info on roaming here.
2G/3 Spectrum Sunset
See article here
USSD short codes:
Customer Care
Service Old Code New Codes
| Customer Care | 111 | 135 |
| Customer Service on USSD | *111# | *135# |
How do I view my Vodacom Balances and recharge my account?
Service Old Code New Codes
| Prepaid recharge | 100 | 136 |
| Prepaid balance enquiry on USSD | *100# | *136# |
How do I access my Voicemail Services?
Service Old Code New Codes
| Listen to voicemail | 121 | 132 |
| Leave voicemail message | 082 14 (last 9 digits of cell phone number) | 134 or 082 14 (last 9 digits of cell phone number) |
Vodacom account enquiry contact number:
Service Old Code New Codes
| Account enquiry | N/A | 137 |
Customer Care / Support
Dial 135
Twitter: @Vodacom111
Terms & Conditions of service: https://www.vodacom.co.za/vodacom/terms/terms-and-conditions
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