Why are all my SIMs not showing on the Usage Report?

Modified on Thu, 22 Mar 2018 at 01:38 PM

The Usage Report will only reflect SIMs that had a drop in balance (airtime, data, SMS) between our balance checks. SIMs that show no usage (i.e the balance remained unchanged) are not shown. 


The Usage Report only shows usage on a full day-by-day basis, i.e. it will not show the current day's usage. 


To better understand what the Usage Report shows, go here.


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