How often does SIMcontrol check SIM card balances?

Modified on Mon, 15 Jun at 2:38 PM

Prepaid and Top-Up contract SIMs
SIM balances are monitored periodically between 1 and 3 times per day. This depends on the specific mobile network and is typically checked at least once overnight. 


There are various network factors that influence this, but you can be assured that the data you see on the SIMcontrol portal is accurate as of the last 24 hours. To be extra safe, make sure your minimum recharge level is set at a level that will at least cover one day’s use.


If your minimum recharge threshold is set up correctly it will ensure a SIM will not run out of data. 


Check the latest SIM balance by requesting a live balance update:

1) Click on the SIM's number in the SIMs tab

2) Go to "SIM Actions" and click on "Balance Check SIM"

The balance will now update.



Managed APN SIMs

Data quota balances are monitored every 60 seconds. 


Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article