SIM Status - What does each status mean and how does it work?

Modified on Wed, 13 Aug at 12:10 PM

SIMcontrol offers unmatched flexibility when deploying or cancelling SIMs.

Some on billed contract SIM types (such as Vodacom Business Flexi) can be deployed without incurring SIMcontrol management fees, while still remaining active on the mobile network and ready to be used.


In order to easily manage this SIM lifecycle, the following SIM states are available. These can be seen on the SIMs list or detailed SIM details pages. 



 



  • Available on all billing types: (Prepaid, On Billed, Contract)



Managed

SIM is in a managed state and ready for use. Monthly management fees are applicable.

   


Suspended
SIM has been suspended on SIMcontrol and may be cancelled by the network. 

Cancellation period depends on SIM tariff type.



  • Additional state available on "On Billed" billing type: (On"Vodacom" and "Flickswitch APN" networks)



Staged

SIM is ready to be used, but only network tariff fees are billed until usage starts.

No SIMcontrol fees are billed.


Any airtime & SMS usage, or data usage of more than 100kB will automatically transition the SIM 

to a "Managed" state where SIMcontrol fee billing starts.

 

If there is no usage for more than 90 days, the SIM will automatically 

move to the "Managed" state to ensure system capacity is provided for.





Status Diagram

   

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article