Prepaid SIMs
You can suspend Prepaid SIMs from the SIMcontrol platform at any time. This means the SIMs will not be monitored or recharged.
Note that prepaid SIMs will still remain active on the network.
Step 1:
On the SIMs list select Bulk Search
Copy and Paste the list of SIMs you would like to bulk suspend
Step 2:
Once you have bulk searched. Click the select all check box and then the Select all x SIMs text.
Step 3:
Once you have selected all your SIMs. Click on the "Bulk Actions", then select"Activate/Suspend"
Step 4:
You will be presented with the following modal. Double check that the sim count is correct and then select Suspend SIMs.
All your selected SIMs should be now suspended.
Depending on the number of SIMs you are suspending it could take a little while.
Note that prepaid SIMs will still remain active on the network.
Contract SIMs
Onbilled contract SIMs can not be suspended on the platform. Please send you cancellation request to support@flickswitch.co.za and we will process the cancellation with the network. Notice periods apply as per the SIMS network tariff.
When trying to bulk suspend you will be presented with the following error:
Tags: Delete SIM, Suspend SIM, Cancel SIM.
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