How do I suspend SIMs in bulk?

Modified on Wed, 4 Dec at 11:41 AM

You can suspend SIMs from the SIMcontrol platform at any time. This means the SIMs will not be monitored or recharged.

Note that prepaid SIMs will still remain active on the network.
Contract & Managed APN SIMs will be locked.

Step 1:

On the SIMs list select Bulk Search

Copy and Paste the list of SIMs you would like to bulk suspend

Step 2:

Once you have bulk searched. Click the select all check box and then the Select all x SIMs text.

Step 3:

Once you have selected all your SIMs. Click on the "Bulk Actions", then select"Activate/Suspend"

Step 4:

You will be presented with the following modal. Double check that the sim count is correct and then select Suspend SIMs.

All your selected SIMs should be now suspended.

Depending on the number of SIMs you are suspending it could take a little while.

Exceptions

Please note that Onbilled SIMs cannot be suspended. You will be presented with the following error.

Tags: Delete SIM, Suspend SIM, Cancel SIM.