Go to the SIMcontrol login page:

South Africa: app.simcontrol.co.za

Namibia: app.simcontrol.com.na

Kenya: app.simcontrol.co.ke

Use your e-mail address and password to log in. If you have forgotten your password, click on "Forgot Password?"

Insert the e-mail address linked to your SIMcontrol account and submit. You will receive a password reset e-mail - follow the instructions and pick a new password. Passwords must be at least 8 digits in length.