How do Account Balance Notifications work?

Modified on Wed, 12 Jun 2019 at 07:19 AM

When your account balance (the pre-funded credit you have in your account) reaches a specific level, the system can alert you via e-mail. 


Admin users can set up or change the limit under Organisation / Settings / Email Balance Notifications.  


To activate or de-activate your user to receive these e-mail notifications, go to My Profile / Manage Email Preferences, Email Preferences, Account Balance Threshold Exceeded Mail. 


The threshold limit can only be changed by Admin users. All other users can subscribe to this alert, but cannot edit the alert level. 


Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article