Mobile Network Information: Telkom South Africa

Modified on Fri, 01 Sep 2023 at 10:10 AM

SIMcontrol Functionality:

Prepaid SIM management

Automated SIM balance monitoring (3 x per day)

Live balance checking (Airtime, Data, SMS)

Usage based recharge rules

Scheduled recharge rules

Instant manual recharges


Network Coverage Map 

APN Settings

APN: internet

username: [blank]
password: [blank]

South African Roaming 

Outside of the core Telkom network, SIMs will roam on the Vodacom 2G/3G/LTE network. (When loading with Anynet & FreeMe bundles only)

More details on local Telkom roaming within SA here.

SmartBroadband LTE only bundles
These bundles can only be loaded on a specific tariff, not on normal prepaid SIM cards.
SmartBroadband bundles will only connect on the core Telkom LTE network, and will not roam on Vodacom or MTN. 

More details on Telkom LTE-only bundles here

SIM Activation:

Telkom SIMs need to be activated individually and by inserting the SIM in a handheld device. 

Activate a Telkom SIM by dialing *101# two to three times and restarting the device until you receive a balance SMS confirmation message.

SIM supply:

Flickswitch can supply and RICA Telkom SIMs in bulk. Lead times are typically 3 - 5 business days + shipping for small orders. 

RICA Registration:

SIMs cannot be activated if RICA registration is not completed successfully.

Flickswitch can bulk register SIMs for RICA if supplied by us. 

RICA Documents needed: 

- Company letterhead with physical address and VAT registration number included

- Copy of a Directors ID 

SIM Expiry (number recycling): 

Telkom SIMs will expire after 90 days of no usage from the SIM.  

If a SIM is only recharged but not used the SIM will expire and the number will be recycled. 

Once a SIM is deleted and or expired and the number recycled the SIM needs to be discarded of as it can no longer be used. 

Telkom USSD Codes:

Customer Care:         *180#

Balance Inquiry:        *188# 

Customer Care / Support

Dial 180
Twitter: @TelkomZA

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