Mobile Network Information: Telkom South Africa

Modified on Tue, 31 Mar 2020 at 09:07 PM

SIMcontrol Functionality:

Prepaid SIM management

Automated SIM balance monitoring (3 x per day)

Live balance checking (Airtime, Data, SMS)

Usage based recharge rules

Scheduled recharge rules

Instant manual recharges



Website:

https://www.telkom.co.za


Network Coverage Map

https://secure.telkom.co.za/today/ucm/ 


APN Settings

APN: internet

username: [blank]
password: [blank]



South African Roaming 

Outside of the core Telkom network, SIMs will roam on the Vodacom 2G/3G/LTE network. (When loading with Anynet & FreeMe bundles only)

"LTE" bundles will only roam on the core Telkom LTE network

More details on local Telkom roaming within SA here



SIM Activation:

Telkom SIMs need to be activated individually and by inserting the SIM in a handheld device. 

Activate a Telkom SIM by dialing *101# two to three times and restarting the device until you receive a balance SMS confirmation message.



SIM supply:

Flickswitch can supply and RICA Telkom SIMs in bulk. Lead times are typically 3 - 5 business days + shipping for small orders. 



RICA Registration:

SIMs cannot be activated if RICA registration is not completed successfully.

Flickswitch can bulk register SIMs for RICA if supplied by us. 



RICA Documents needed: 

- Company letterhead with physical address and VAT registration number included

- Copy of a Directors ID 



SIM Expiry (number recycling): 

Telkom SIMs will expire after 90 days of no usage from the SIM.  

If a SIM is only recharged but not used the SIM will expire and the number will be recycled. 

Once a SIM is deleted and or expired and the number recycled the SIM needs to be discarded of as it can no longer be used. 



Telkom USSD Codes:

Customer Care:         *180#

Balance Inquiry:        *188# 



Customer Care / Support

Dial 180
Twitter: @TelkomZA


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