What is the MTN " Universal " 1MB Data Bundle ?

Modified on Fri, 17 May 2019 at 02:59 PM

**UPDATE: MTN HAS CANCELLED THIS BUNDLE IMPLEMENTATION: https://www.businessinsider.co.za/mtn-abandons-40c-out-of-bundle-data-default-for-all-users-2019-5**

MTN has introduced a universal 1MB bundle that will be automatically be given to SIMs who have Out-Of-Bundle usage barred by default. (Prepaid and Contract SIMs). This bundle will unbar these SIMs.

The Universal 1MB bundle @ R0.40c is applied as follows: 

• The Universal 1MB bundle @ 40c will be automatically loaded to a SIM and charged from the SIM's airtime balance.
• The Universal bundle will automatically be re-provisioned
• The Universal 1MB bundle at 40c will deplete at 25kb increments

When the customer Opt’s-Out of Out-of-Bundle data (barred) the customer will be presented with the following options:
- Opt-in or Opt-out of out-of-bundle usage
- Purchase another Data bundle

The Once-off 1MB @ R0.40c bundle will be applied as follows:
• The Once-off 1MB Data Bundle bundle can be purchased on the following self help channel: USSD - *136*2*999#
• The Once-off 1MB can be a once-off or recurring bundle
• The Once-off 1MB bundle will be valid for 30 days
• The purchase of this bundle cannot extend the validity of any other purchased Data

Subscribers will have to dial *135*6# to opt out of this new auto-renewing bundle

MTN Announcement: https://www.mtn.co.za/Pages/press-release-detail.aspx?pressID=73 

Media Releases:
- https://mybroadband.co.za/news/cellular/305592-mtn-launches-1mb-auto-renewing-data-bundle.html 

- https://www.businessinsider.co.za/mtn-40c-1mb-data-bundle-auto-renew-how-to-cancel-2019-5 

Frequently Asked Questions
1. Who will the Universal 1MB bundle be applicable to?
Prepaid and Post -paid customers that were barred/stopped from using Out-of-Bundle Data by default and are data bundle users.

2. How will the Universal 1MB bundle be loaded for the customer?
The Universal 1MB bundle will be automatically provisioned to customers who have been barred by default.

3. How can customer stop this Universal 1MB bundle from loading?
By cancelling the bundle via the self-help channel USSD *135*6#

4. Can I purchase this 1MB Data bundle from self-service?
Yes, the customer can purchase the 1MB data bundle via the self-help channels: USSD-

6. What happens when Prepaid customer has 29c Out-of-Bundle rate?
There will be no impact unless an Once-off 1MB Data bundle or any other bundle is purchased.


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