Mobile Network Information: MTC Namibia

Modified on Thu, 13 May 2021 at 11:04 AM

SIMcontrol Functionality Offered

SIM balance monitoring (Airtime and Data)

Automated scheduled recharges

Manual recharges

Website

www.mtc.com.na

APN Settings

APN: internet
Username: [blank]
Password: [blank]

SIM supply

Flickswitch can supply MTC SIMs.

SIMs have PINs activated on supply. This needs to be removed manually.

SIM Network Activation

Dial *682# to activate a SIM (Updated on 9 Oct 2019)

SIM Expiry (number recycling)

SIM expiry (SIM deletion) can occur when your SIM has been inactive for 60 days - i.e. no activity from the SIM.

Keep-alive options

To keep a SIM active on the network, there must be usage (a billable event) from the SIM (device) at least every 60 days.

Out-of-bundle Data Pricing (Billing data use against normal airtime)

N$1 per MB

Data roaming outside of Namibia

Not available as default - only voice and SMS roaming is allowed and this needs to be activated.

Useful USSD Codes:

Short Code	Action
+264811300000	Prepaid enquiry (Roaming)
=+264811110000	Voicemail retrieval (Roaming)
*628# (Activate/deactivate)	Roaming Services
140682#	MTC Money
13000	Customer Contact Centre for Pre-paid Customers
*682#	International Voice Bundle
*682#	Data Bundle with Validity
*682# (this will display your balance on the screen)	Balance Enquiry
12300	VoiceMail
13300	Family and Friends
13700	Airtime Transfer
150cell number#	CallMe Request
13400	Class of Service Migration
1241#	To view MSISDN(charged 10cents per session)
1242#	To view date and time (charged 10cents per session)
4311#	Call Hold / Wait (activate)
#43*11#	Call Hold / wait (de-activate)

Customer Care / Support

Dial 130

From landline: 081-130