Mobile Network Information: MTC Namibia

SIMcontrol Functionality Offered

SIM balance monitoring (Airtime and Data)

Automated scheduled recharges

Manual recharges

Website

www.mtc.com.na

APN Settings

APN: internet
Username: [blank]
Password: [blank]

SIM supply

Flickswitch can supply MTC SIMs.  

SIMs have PINs activated on supply. This needs to be removed manually. 

SIM Network Activation

Dial *682# to activate a SIM (Updated on 9 Oct 2019)

SIM Expiry (number recycling)

IMPORTANT Update on MTC Expiry from MTC - SIM Card Lifecycle

Please be advised that your SIM card remains active for a period of 60 days from the date of your last recharge. To maintain its active status, you must recharge at least once every 60 days.

If no recharge is made within this period, the SIM card will move into an Expired state, where it will remain for 60 days. During this time, you may still reactivate the SIM card by performing an indirect recharge, such as recharging through your bank or using a USSD recharge option.

If no recharge is performed during the 60-day expired period, the SIM card will enter a Deactivated state. In this state, reactivation is still possible; however, it must be done in person at any MTC MobileHome outlet or authorized MTC dealership. The SIM card will remain in the deactivated state for an additional 60 days.

If no action is taken within this timeframe, the SIM card will enter a Cancelled state. Once cancelled, the SIM card and associated number can no longer be recovered.

Keep-alive options

To keep a SIM active on the network, there must be a recharge at least every 60 days - I.e. Set up a Scheduled Recharge rule to recharge SIMs every 55 days. 

Out-of-bundle Data Pricing (Billing data use against normal airtime)

N$1 per MB 

Data roaming outside of Namibia

Not available as default - only voice and SMS roaming is allowed and this needs to be activated. 

Useful USSD Codes:

Customer Care / Support

Dial 130

From landline: 081-130