What support services do you offer?

Modified on Wed, 26 Apr 2023 at 11:05 AM

When a SIM is managed through SIMcontrol, you also get specialist technical support services from our trained support team. This means that you don't need to use standard mobile network call centres. 

We have almost 10 years of SIM management experience in various African countries. 

In some countires we also take care of SIM card supply, RICA/KYC registration, provisioning and activation. 

Our customer support service is available from Monday to Friday from 08h00 to 17h00 (GMT+2). You can log a support query at support@flickswitch.co.za. For urgent queries, you can call us on 087 943 7222 or +27 21 201 1494 from outside South Africa.

Outside of these hours you are still able to contact the standard network operator support services. 

Also see: How do I log a support query

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